As personal injury attorneys, we have traditionally represented individuals who sustained injuries as a result of exposure to toxic substances, such as asbestos, coke oven emissions and lead paint. We have also represented individuals who were injured as a result of motor vehicle accidents and accidents in the workplace. Our office has recently received several telephone calls from individuals alleging that they were severely burned while using the Sally Hansen Microwavable Eyebrow, Face & Lip Wax Kit.

As we began to investigate these wax burn injury claims, we discovered that thousands of individuals across the country have been seriously burned and permanently scarred as a result of using this wax kit. After following the instructions provided with the wax kit, claimants alleged that the wax did not heat properly and as a result, exploded onto their faces, hands, shoulders and/or feet as they removed the container from the microwave. Some claimants have also reported that the product’s container melted or deteriorated in the microwave upon heating, causing the hot wax inside to unexpectedly leak out of the bottom of the container. Because of these numerous complaints, we believe that this product was poorly designed.

Thousands of wax burn victims have already contacted Sally Hansen to complain about being burned while using this microwavable wax product. We learned that Sally Hansen representatives responded to these legitimate complaints by blaming the user for allegedly misusing the product. We believe that this is a deliberate way to discourage wax burn victims from pursuing their complaints. It appears that Sally Hansen is trying to shame and embarrass burn victims from seeking fair compensation for injuries that are not their fault.

Reported burns from this poorly designed product vary in severity and location. Wax burns may occur anywhere on the body, but burns most frequently associated with the Sally Hansen Microwavable Eyebrow, Face & Lip Wax Kit have been reported on users’ faces, hands, arms, chests and feet. These burns may cause second or third degree burns damaging multiple layers of skin and may result in permanent skin damage. The most severe burns may require cosmetic surgery.

If you have suffered a serious burn, consult a medical professional as soon as possible. Seeking prompt medical attention is extremely important.

You should also document what happened to you and how it happened. You can do this by taking pictures of your burns, the product container, the microwave used to heat the wax, and the location of the microwave. Also, keep the packaging and the product container in a sealed plastic bag.

Time is of the essence. Each state has its own Statute of Limitations, the period of time in which a legal claim can be filed. The period starts from the date of your injury and, once it runs out, you may be prohibited from bringing a claim. Depending on the state in which you reside, this period could be as short as one year. Therefore, acting as quickly as possible is highly imperative.

At Lipsitz & Ponterio, we will not allow a large corporation to blame you for injuries you suffered as a result of using their poorly designed product. If you have been burned using the Sally Hansen Microwavable Eyebrow, Face & Lip Wax Kit, call our office today for a free consultation. Our experienced attorneys are ready and willing to fight for you.